- Peace of Mind knowing that any concern that may arise will be handled promptly.
- You will always talk directly to an Interlink team member – absolutely no outsourcing
- Priority entitlement to enhancements and updates
- Access and notification of hardware end of life, specials and upgrade information
Availability
- Standard support contract is unlimited Monday through Friday, between the hours of 8 a.m. and 5 p.m.
- Extended support options are available, including 24/7/365.
Terms
- Implementation support period begins with the initial production usage and continues for 90 days
- After the first 90 days, a one year support agreement begins and continues with yearly renewal
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